cottonon return policy
Returns Process Head to your nearest store with your return and receipt The team in store will assess the product for a fault and help you with an exchange or refund. Your refund may take up to 10 days to be processed.
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Find Easy Exchanges.
. Once the returns policy has been met well offer an exchange or refund on the spot. Submit your request via the returns page in our Help Centre. Once our warehouse receives it the team will proc.
Cotton On product returns via mail are available only for online purchases. Cant find your receipt. Provide the team member in store your unwanted item proof of purchase and if you paid on card please bring the same card with you.
To find your nearest store visit our Store Finder Provide the team member in store your unwanted item proof of purchase and if you paid on card please bring the same card with you Once the returns policy has been met well offer an exchange or refund on the spot Exchanges. Purchases made in store cannot be returned via Post. Your order ID is 10 digits and starts with W0.
Your order ID is 10 digits and starts with W0. Due to COVID-19 concerns we are temporarily closing all retail stores. All store refunds will be processed via cash or gift card.
No products returned that dont meet our policy will be sent back to you. All items will be returned to the original forms of payment otherwise an exchange or store credit will be issued. You can return your Afterpay purchase in store for an exchange or via post for a refund.
Returns Process Take your item s to a Cotton On Group store in Malaysia. Select the Return Enquiries form and complete your details. Returns Process Head to Easy Exchanges Returns and select Click here to create a UPS Returns Label.
If you change your mind about a product you purchased from us online or in-store we will refund the purchase price or exchange only available via stores in the country of purchase subject to the following conditions. Once received well process the refund and notify you via email. Once the returns policy has been met well offer an exchange or refund on the spot.
Items purchased online can be returned in store with proof of purchase. You can only return online orders via post including click and collect. Take your item s to a Cotton On Group store in Singapore.
Supré and Factorie purchases can be returned to our warehouse for a refund only provided that they meet our Returns Policy. Supre Factorie Returns. To find your nearest store visit our Store Finder.
Please note your order ID is 10 digits and starts with W0. Shipping costs may be refunded on faulty items only if the entire order is being returned and the customer provides proof of the shipping amount. Returning Cotton On Merchandise by Mail.
To find your nearest store visit our Store Finder Provide the team member in store your unwanted item proof of purchase and if you paid on a card please bring the same card with you. If your purchase was made online you may choose to return to our online store. A bank statement will be fine.
Read More Faulty Returns Policy. Returns Policy Change of Mind Returns NOTE. Print the label pack drop off at your nearest to Post Office.
Change of Mind Returns. Online store purchases can be returned in-store provided they meet our change of mind or faulty returns. Can I return products that dont meet your returns policy.
Download your returns label here. The money should return to your account within 1-5 business days from the date of processing second email. Faulty Returns Policy If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchased.
In the case of online purchases refunds will not include the cost of shipping except as provided below. Please ensure you meet the conditions outlined in our Policy below. Provide the team member in store your unwanted item and proof of purchase.
If you dont have that get in touch and we will do our best to track it. To find your nearest store visit our Store Finder. To return your purchase for a refund.
Well contact you by email with. In the case of online purchases refunds will not include the cost of. Items purchased online can be returned in store with proof of purchase.
Provide your details and well contact you by email with further details. Online purchases can be returned in-store or online provided they meet our returns policy. Online store purchases can be returned in store provided they meet our returns policy.
Purchases made in store cannot be returned via Post. Complete your returns request here. Purchases made in store cannot be returned via Post.
Please ensure you meet the conditions outlined in our Policy below. Please print to attach to your return pack drop off at your. When returning your parcel please ensure you make a note of your tracking number so we can validate when it is received at the warehouse.
Take your items to a Cotton On Group store in Hong Kong. The fastest way to receive a refund or exchange is to head to your closest store where the team can assess the product for you. Purchases made in-store need to be returned in-store see in store returns.
You can only return online orders via post including click and collect. RETURNS PROCESS Take your item s to a Cotton On Group store in Australia. Take your item s to a Cotton On Group store in the country of purchase.
You will receive a consignment note via email. Cotton On South Africa Returns Returns Policy Change of Mind Returns Policy Change of mind includes purchases you have made in error eg accidentally ordered the wrong size or colour items that dont fit the way that you would like or unwanted gifts. Online purchases may be returned via Post however we ask that in-store purchases are held until our stores reopen.
To return Cotton On item by mail you have to. Just make sure your return meets our Returns Policy then follow the steps below. Once the returns policy has been met well offer an exchange or refund on the spot.
To return your purchase f. To find your nearest store visit our Store Finder. This retailer also offers free online returns for USA domestic orders.
Well cover the cost of return postage within Australia. Follow Faulty Returns Policy. The returned items must not be earrings cosmetics charity items seconds samples customisedpersonalised items gift cards or underwear we will accept bras Cotton On Body Self Love items Due to hygiene reasons.
Visit Online Returns for. The Cotton On return policy states the retailer will grant you an instant refund. If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchased.
Please ensure you meet the conditions outlined in our Policy below. Just make sure your return meets our Returns Policy then follow the steps below. Where is my refund.
If there are any additional costs eg packaging your. Returns Process Head to Submit a Request and choose the Returns and Exch. Will I need to pay for my return.
Select Click here to create a UPS. Provide the team member in store your unwanted item proof of purchase and if you paid on card please bring the same card with you.
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